Q&A
Q: How soon can the order be shipped after it is placed?
A: We usually process and ship orders within 1-3 business days. You will receive a confirmation email containing the tracking number.
Q: Do you provide international shipping?
A: Currently, we mainly serve the US market, providing nationwide delivery services across the United States.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express)
Q: If I don't like it, can I return it?
A: Of course! If you are not satisfied with the purchased product, please contact us to apply for a return within 30 days after receiving the goods. The product must be kept in a brand new, unused condition, with original tags and packaging. For details, please refer to our [Return Policy].
Q: What should I do if my bag is broken?
A: We are confident in the quality of our products. If you encounter any quality issues during normal use, please contact us immediately, and we will provide you with a satisfactory solution.